PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
COMMON LINKS INCLUDE:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.
What kind of training methods do you use?
We train in a balanced, rewards-based dog training system. What this means is that we are going to teach your dog through rewards. Most commonly we will use food rewards to build focus and engagement and teach the dog obedience behaviors. Once the dog fully understands the expected behaviors, we will then begin to randomize rewards and begin to hold the dog accountable for disobedience with a leash. Once a dog understands accountability with a leash, we will then condition the dog to a remote collar which allows you to control your dog’s behavior from a distance or off-leash. After the dog has a full understanding of reward and accountability, we will proof all training through distraction work by taking them to a wide variety of places (hardware store, park, restaurant, coffee shop, farmer’s market, beach, etc) and ensure they understand the training even with distractions present.
Where will my dog stay during training?
All dogs enrolled in a training program will stay at our Lead Trainer’s home for the duration of training. He has converted an entire area of the home for dog’s to remain at. Your dog will be fed twice a day (unless special dieting requires more or less feeding), exercised a minimum of twice per day, and be trained throughout the day. Anytime the Lead Trainer, other trainers, or caretakers are not present, or the Lead Trainer is asleep at night, your dog will remain in a kennel. Dogs that have had previous bad experiences with kennels are rehabilitated to view the kennel as a good place to be.
Do you use electronic collars in your training?
We do not believe that a remote collar (electronic collar) should be the “backbone” of any training system, however it is an extremely valuable training tool that we can utilize. Once a dog is taught all expectations and obedience work we will condition them to a remote collar. This is because we consider the remote collar to be your “invisible leash”, meaning you will be able to influence and control your dog’s behavior with a remote collar off-leash or from a distance. The sensation from a remote collar is very similar to a TENS unit, however it is something that our dogs have never experienced before so it can be surprising to them. We have an extremely thorough process to teach the dog what the sensation from the remote collar means and how to respond to it that the dog clearly understands. We DO NOT endorse the use of remote collars without thorough and appropriate conditioning for the individual dog. Remote collar conditioning should only take place after the proper relationship building, teaching of expectations, and training have occurred.
How much do your services cost?
We have a wide variety of training services and programs available. All of our board & train programs vary in pricing depending on the length of training and are paid in two payments. Our behavior modification and rehabilitation services depend on the level of rehabilitation required (determined at consultation) and are added to a board & train program. Our specialty training is typically conducted in a “private lesson” format and priced depending on the amount of work required for the particular dog with the selected specialty program. Seminars and clinics depend on the topic and number of attendees in the event. We do offer services outside of the lowcountry area however we do charge for mileage and travel operating costs for travel requirements. Contact us to discuss particular fees for your situation and desires.
Do you offer Group Classes?
We offer group classes for all alumni who have graduated from one of our board & train programs so that we can continue to support the relationship they have with their dog. We do not offer group classes for non-alumni. If there is a group of friends who would like to train together, we can set up a seminar and / or clinic, or a series of them, to help them work with their dogs. This will be dependent on the individual dogs in the group, some dogs are not compatible for this type of teaching environment.
My dog has already mastered all obedience commands / behaviors. Do you offer a lower rate to only treat anxiety / insecurity / etc.?
If your dog has already mastered all obedience commands / behaviors, you must be able to demonstrate this on a level that is equal to the obedience that we train. We typically ask to meet with you in a distracting environment such as a market, hardware store, outlet mall, park, etc. Your dog must be able to demonstrate the following obedience behaviors:
-Heel (left side of body)
-Stay (Down position) for 20 minutes with varying distances between dog and owner
-Recall from a minimum of 15 yards away
If your dog can demonstrate these obedience behaviors, we will evaluate your dog and can provide a lower rate to treat specific undesirable behaviors.
Do you offer any discounts?
Yes we offer discounts for active duty, veterans, law enforcement, first responders, and for multiple dogs being trained.
Do you have a wait list?
We typically have a two month or greater wait list. In order to reserve a training spot we require a signed contract. We can either email a contract to you upon request or bring one with us to a free in-home consultation at your house.
My dog has bitten 9 people, my friends say I should euthanize him. Do you think you can train him?
There is no need to euthanize your dog, we have rehabilitated many dogs that had a biting history and have yet to encounter a dog that could not be trained or rehabilitated. The process to achieve rehabilitation is not easy, we must change the dog’s association of the cause for biting. We do this through a proven process that follows this progression: build trust, build engagement and focus, teach obedience behaviors, socialization, proof all behaviors in distraction work. Once your dog has completed training and returns home, you must maintain your dog’s training, but we will be here to support you every step of the way through training sessions, follow-up sessions, our alumni online resource, facebook alumni community group, alumni group classes, and you can always call, text, or email us. What maintenance of training entails on a daily basis is physical exercise and daily obedience practice as well as maintaining the provided structure and boundaries. We also recommend that you perform socialization and distraction work at least twice per month, which can be done by attending our free alumni group classes.